Debt Recovery Specialist

Job Summary


Responsibilities

• Review the file and check the completeness of documents prior to initiating recovery action.
• Conduct a Basic search and trace the debtor company using various tools/websites.
• Contact the Debtor by phone and discuss the matter regarding due payments to clients.
• Speak with the decision maker in the company to settle the matter out of court.
• Sending demand emails to debtors for outstanding payments and regular follow-up.
• Sending update emails to clients on a regular basis.
• All actions performed in any file need to be updated in the internal software system (Collection Tool)
• Coordinate with the legal team to send Demand notices to debtors, as and when required.
• Schedule debtor visits and send visit reports to clients.
• Prepare investigation reports to send to the clients.
• Send daily updates on the development of the cases to the Team Leaders.

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