Debt Management Lead

Job Purpose
Seeking a business-oriented person having analytical skills to convert real life problems into an analytical problem that can be solved for using dataCulture Anchor:Think like an Entrepreneur - Encourages new ideas, helps teams improve, and supports them in taking up challengesPractice Emotional Intelligence - Listens to others, stays calm under pressure, and treats everyone with respect.Transform Continuously - Explores opportunities and encourages teams to improve processes and systems for better delivery.Recognize Reward Success - Recognizes hard work, supports talent growth, and ensures fair rewards and development.
Duties and Responsibilities
Aiding the company in tracking of Customers by enriching data leading to increased contractability with the customer-Accountable for NPL and Collection Systems configuration-Exploring data that are a part of internal organization but is not being used for Search engine-Identification of external Resources and Vendors for data enrichment
Required Qualifications and Experience
a)QualificationsGraduate and preferably masters in Statistics/ Computersb)Work Experience

Minimum ten years of proven experience in data analytics/ data Engineering roles with Banks or other financial organization

Exploring vendor data and doing POC checking the fitment of the data with our organizations goals

Should be able to lead a team in achieving the organizations goals

Accountable for Collections User Management (user request portal request management and timely resolution of the Queries as per defined TAT)

Ability to read and establish co-relation between data sets.

Execution of system health checks and publishing the health check reports.

Identification of improvement areas for NPL system user management.

Accountable for monthly collection system configuration as per collections team requirement

Accountable for Change Management is seamless.

Maintenance of Collections classification, allocation, workflow rules as per collection strategy.

Collection System Master Reconciliation as per defined schedules.

System process health checks as per defined schedules.

Ensuring completion of collection application / user mapping requests with in defined TAT.

Maintenance of audit trails for every change request.

Capable of interacting with Field Team and Central members.

Providing System related solution to Collections team.

Imparting system functionality trainings to collections team.

Should be capable to understand field issues and convert them into actionable and improvement.

Ensure adherence to the Code of Conduct

Building statistical models is a plus not

Should be able to work on Python, Data Lake, Machine Learning and Artificial Intelligence (Is a Plus)

Ability to work under pressure without compromising quality and accuracy

Attention to details and good organizational skills

Lateral thinking ability