Dealing - Transfer Agency

Key duties and responsibilities

Processing of Financial & Non-Financial transactions through internal systems as per regulatory and client requirement

 Identify and resolve problems within the defined procedures

 Complete archiving of investor and client documentation ensuring a full audit trail exists for subsequent retrieval

Expected to work on initiatives/Ad-hoc requirements as per business needs

Should be able to work independently but also need to be a good team player.

Should be able to identify process gaps & need to work as a trouble shoot

Ability to support, guide & train other team members

Should have the ability to understand & handle complex queries

Strong domain knowledge is essential & understanding of TA business.es

Well versed with preparation and review of SOPs/Process flow charts

 Able to identify & implement various process control

Provide innovative ideas for process enhancements

Should have a good understanding of regulatory and audit requirements to ensure all the requirements are fulfilled

Ability to prioritize multiple tasks by utilizing effective time management skills.

Interpersonal skills - Relationship builder, respectful and resolves problems

Communication skills - Presentation skills, listening skills, oral & written communication skills

Self-management - Adaptability and resilience, learning behaviour, integrity and ethics and relationship builder

Motivational skills - Performance standards, achieving results and persistent.

Innovative thinking - Creative thinking decision making, input seeking, logical thinking and solution finding. Attention to detail and ability to work on multiple tasks.

Flexible enough to work in any shifts as per business needs

Prior Transfer Agency processing experience is required.

The candidate should be able to understand the intricacies of TA business & it’s impact on other related functions