DDM Strategy Member - HDFC

Job Description

Key Responsibilities

1. Data Management & Reporting Excellence

• Prepare and circulate daily business data dumps and maintain accurate MTD/YTD performance reports.
• Ensure data accuracy, hygiene, consistency, and standardization across all reports and dashboards.
• Maintain reporting processes and ensure timely availability of critical business data.

2. Performance Analytics & Communication

• Develop and publish performance dashboards for different roles, teams, and regions.
• Track key business metrics and highlight performance trends, gaps, and opportunities.
• Share timely performance summaries, updates, and insights through relevant communication channels.

3. Insights & Decision Support

• Prepare customized data cuts and analyses based on business requirements.
• Analyze performance trends and identify key drivers, deviations, and improvement areas.
• Translate data into actionable insights to support business decision-making.

4. Campaign & Recognition Reporting

• Develop and maintain dashboards for Rewards & Recognition (R&R) programs, monthly campaigns, and business drives.
• Validate campaign and R&R results to ensure accuracy and adherence to defined criteria.
• Publish campaign performance and recognition updates across relevant communication channels.

5. Query Resolution & Stakeholder Support

• Handle and resolve MIS, reporting, and data-related queries from internal stakeholders within agreed timelines.
• Maintain proper records and escalation logs for unresolved or critical issues.
• Coordinate with relevant teams to resolve data discrepancies and reporting issues.

6. Ad Hoc Analysis & Strategic Support

• Prepare data, analysis, and insights for management review decks, webinars, business reviews, and planning notes.
• Support business teams with quick-turnaround analytics and ad hoc reporting requirements.
• Contribute to data-driven decision-making by providing accurate and relevant analysis on short timelines.

Key Skills & Competencies

• Strong proficiency in MS Excel and data analysis.
• Experience in MIS reporting, dashboards, and business analytics.
• Knowledge of Power BI or other visualization tools is preferred.
• Strong analytical and problem-solving skills.
• High attention to detail and commitment to data accuracy.
• Good communication and stakeholder management skills.
• Ability to manage multiple reporting requirements and deliver within tight timelines.
• Strong understanding of business performance metrics and reporting processes.