DC - IT Monitoring Engineer
3i Infotech · Bengaluru · onsite · Posted 43d ago
Not disclosed8–12 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Drive P1/P2 calls as needed.
- Monitor and maintain global infrastructure; telecommunications circuits, routers, network devices, servers, storage etc. using industry standard tools
- Monitor applications and services; URLs, applications, middleware for potential issues and risks etc. using industry standard tools.
- Respond to alerts and risks following established procedures to ensure customer SLAs are maintained.
- Log, Report and Escalate service incidents and risks to specialists using standard ITSM tools and procedures.
- Work shifts as allocated to ensure 24 x 7 x 365 cover for services
Sourced from foundit
Skills
DC - IT Monitoring EngineeritsmSLAS
About 3i Infotech
3i Infotech
IT Services & Consulting
1.6k+
employees
1993
33 years old
Navi Mumbai, Maharashtra
US
₹5.3L PA avg
Avg at 3i Infotech
About
3i Infotech delivers a wide array of IT services and software solutions, enhancing operational efficiency across various industries globally since 1993.
Industries
IT Services & ConsultingBPO/KPO
Employee ratings
10 reviews
3.4/ 5
Culture
2.9
Career growth
3.1
Work-life
3.6
Employees rate it well for
Work-Life Balance34Overall Company34
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