{"@context":"https://schema.org","@type":"JobPosting","title":"Database Reliability Engineer","description":"

Responsibilities:

Respond to situations where Tessell L1/L2 support has been unable to resolve customer issues.
Learn the complete Tessell stack and debug issues across all areas.
Become a Subject Matter Expert (SME) on Tessell services and offerings.
Collaborate and escalate cases to the Engineering team when required.
Work effectively with customers in high-pressure situations while maintaining professionalism.
Create knowledge base articles and share best practices across the Technical Support Centre.

Requirements:

6-10 years of experience managing production databases (PostgreSQL, MySQL, Oracle, MSSQL) in cloud or on-premise environments for medium to large enterprises.
Experience working in cloud environments.
Good understanding of AWS, Kubernetes, and ELK services.
Minimum 2 years of coding experience using Bash or Python.
Understanding of Linux OS concepts.
Bachelor's or Master's degree in Computer Science or a related field.

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