Data Steward

Role and Responsibilities

• Process Data Change Requests related to Health Care Master data (Health Care Professionals, Health Care Organizations) based on their validation from various external sources. (Eg. Google search, external Databases).
• Identify, plan, and implement data quality initiatives.
• Manage territory alignment and MCCP activities in Veeva Align by maintaining territory structures, updating hierarchies, assigning customers and accounts, and supporting business-driven realignments for efficient field force operations.
• Deliver testing support for consent management and other strategic data quality and data integration initiatives.
• Perform mass data uploads, data cleansing, enrichment, and updates.
• Conduct matching and merging of HCM records based on validation and provide Ad-Hoc Data Analysis and Data Extracts over requests on DL and Service Now tickets.
• Prepare and manage monthly KPI reporting through Power BI dashboards, ensuring accurate, timely insights are shared with stakeholders to support performance tracking and decision-making.
• Maintain CRM and MDM aligned in HCM Data: Monitor the flow of data between MDM, CRM and other databases for accuracy and data quality.
• Drive continuous improvement across processes by identifying efficiency opportunities and leveraging AI-based solutions to automate workflows and enhance operational effectiveness
• Collaborate closely with cross-functional teams and manage stakeholder relationships effectively to align on requirements, address requests, and ensure on-time delivery of agreed outcomes.
• Mentor and provide training to less experienced team members.
• Review and update Standard Operating Procedures and Work Instructions to ensure they adhere to current business needs, processes, and data standards.

Essential Skills and experience

• Prior exposure to MDM tools and systems – Informatica, Veeva Network, Reltio.
• High proficiency in SQL for data manipulation and querying.
• Prior experience of Territory Management and familiarity with tools like Veeva Align, Veeva CRM.
• Industry Data knowledge – OneKey, Veeva Open Data, Definitive Health Care data, Payer Data etc.

Desirable Skills and experience

• Strong analytical and problem solving skills
• Strong knowledge of databases such as Snowflake, along with programming/query languages such as Python/SQL.
• Familiarity with MS Office Tools – Word, Excel, PowerPoint and PowerBi
• Basic project management skills and should be detail oriented.
• Capable of managing multiple projects/requests simultaneously
• Work in teams, Collaborate and ensure Compliance.
• Basic to limited exposure to issue/ticket management and/or tracking tools (ex: JIRA, ServiceNow)