Data Steward

About Position:

We are hiring Data Steward.

• Role: Data Steward
• Location: Pune
• Experience: 3 to 7 Years
• Job Type: Full Time Employment

What You'll Do:

• Customer Master Data Operations Review, validate, and process customer creation and modification requests in TIBCO EBX. Ensure all customer data meets business rules, governance policies, and compliance standards. Manage customer hierarchies sold to, bill to, ship to, global/parent relationships. Maintain reference data (customer types, segments, regions, classifications, tax identifiers).
• Data Quality & Issue Management Monitor data quality dashboards in EBX and address exceptions. Investigate and resolve issues related to duplicates, missing attributes, invalid values or failed validations. Partner with business units to ensure timely remediation of DQ issues. Validate key identifiers (VAT numbers, DUNS, regulatory IDs) using approved tools. Need to work on interface issues with SFDC team.
• Match/Merge & Golden Record Management Review and approve duplicate detection and merge recommendations from EBX. Oversee survivorship rules and escalate conflicts to MDM specialists as needed. Ensure consolidated golden records meet required data completeness and integrity standards.
• Workflow & Governance Support Participate in and support EBX workflow approvals, routing, and SLAs. Enforce data governance policies, naming conventions, and attribute level standards. Support audits, data lineage reviews, and compliance documentation (GDPR/CCPA, PII). Provide feedback for improving workflows, business rules, and stewardship processes.

Expertise You'll Bring:

• Cross Functional Collaboration Work closely with teams including Sales Ops, Finance, Customer Service, Compliance, Commercial, IT. Coordinate with MDM Technical Teams (EBX developers, data engineers) for configuration or rule changes. Assist in onboarding and training new data stewards and business users.
• Reporting & Continuous Improvement Track SLA adherence for customer onboarding and data change requests. Recommend enhancements to data quality rules, stewardship processes, and validations. Contribute to standard operating procedures (SOPs), runbooks, and training materials. Support periodic data audits and readiness for regulatory reviews.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalisation for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment.

Let's unleash your full potential at Persistent - persistent.com/careers

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."