Data Operations Administrator

Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way. Founded in 2006, the Gallagher Center of Excellence (GCoE) upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.

How You'll Make An Impact

• Remote monitoring and support for computer jobs/processes running on Windows servers located in US, UK and Canada. The jobs primarily involve accessing data stored on Oracle or MS SQL Server databases. Three shifts will be scheduled to provide 16-hour coverage.
• Monitor automated jobs and intervene as required
• Work with production support manager to investigate job incidents
• Run jobs based on specific events
• Maintain operations logs
• Review accuracy of pending automated jobs
• Provide statistics and reporting on job activity
• Troubleshoot data file transfers
• Create and maintain computer jobs using various tools and custom
• applications
• Create and update supporting documentation for jobs
• Validate data interfaces by running jobs in test environment

About You

• Understanding of computer concepts and operations
• Knowledge of Microsoft Windows and related principles (e.g. network security, application errors and exit codes, INI and XML configuration files)
• Ability to create scripts (DOS, JScript, VBScript, Powershell) and automated processes a definite asset
• Prior experience with ActiveBatch or similar software such as BMC Control-M, Tidal, CA AutoSys a definite asset
• Experience with Microsoft Office applications (Word, Excel, Outlook)
• Excellent oral and written skills
• Able to work independently with minimal supervision
• Basic understanding of networking and protocols (e.g. FTP, SFTP, FTPS, SMTP)
• Basic SQL with Oracle and/or MS SQL Server
• Understanding of PGP (Pretty Good Privacy) concepts

Additional Information Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the

minimum core benefits you’ll get, depending on your job level, these benefits may improve:

• Medical Insurance and Parental Medical Insurance
• Accidental Insurance and Life Insurance
• Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme
• Flexi Benefits Plan – Tax Savings Plans
• Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day

Other benefits include:

• Employee Wellness Programs
• Training programs
• And more..

We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.