Data Entry Operator

Roles & Responsibilities

* Support customer service executives in handling banking-related queries.

* Assist with queries related to Savings Accounts, Current Accounts, deposits, and banking services.

* Support ATM/Debit Card, Internet Banking, and Mobile Banking related enquiries.

* Assist with customer requests related to NEFT, RTGS, IMPS and other banking services.

* Support KYC verification and customer documentation processes.

* Handle and track customer complaints and service requests.

* Coordinate with branches and internal departments for issue resolution.

* Follow up on pending customer requests and ensure timely closure.

* Assist with cheque-related and transaction-related enquiries.