RAJNANDGAON · FULLTIME
Data Entry Customer Expert I
TP
Rajnandgaon · onsite · Posted 11d ago
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Undisclosed0–4 yrsfulltimeRajnandgaon
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Section · 01
About this role
- General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including:
- Remote Customer Service: Providing customer service and support via phone, online chat, or text including:
- Call center-based customer support in response to a high volume of low complexity inquiriesCustomer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service:
- Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:Acting as liaison between customers, production and distribution departments related to specific customer orders
- Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets
- An entry-level position typically requiring limited prior skills, knowledge or experience
- Work is based on detailed procedures and guidelines
- Most often manual or support-related work
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Section · 02
Skills
Customer ServiceCustomer Experience ManagementCustomer SupportCall CenterSalesData Entry