Data Center- Manager (MEP)

Summary:

To lead and manage the Operations & Maintenance of Tier IV data centre, ensuring 24x7 availability, reliability, safety, regulatory compliance, and operational excellence of all critical infrastructure. The role is responsible for Electrical (HT, LT, ELV), Mechanical, HVAC, Fire Protection, BMS/EPMS/DCIM systems, vendor management, incident response, and team leadership while maintaining Tier III & IV fault-tolerant standards.

Responsibilities :

Act as the Single Point of Contact (SPOC) for all Data Centre facility operations, critical infrastructure, and technical escalations. Lead end-to-end O&M of HT/LT, GIS/AIS, Transformers, DG, UPS, HVAC, BMS, EPMS, DCIM, ELV, Fire Protection, and Security Systems. Ensure 99.995% availability, Tier IV fault tolerance, redundancy integrity, and zero unplanned downtime. Drive operational excellence through effective implementation of SOPs, MOPs, EOPs, PTW, PM, CM, LOTO, Infra availability and Change Management. Lead critical incident response, emergency recovery, RCA, CAPA, and business continuity activities. Manage and govern OEMs, vendors, contractors, and service partners, ensuring SLA and KPI compliance. Oversee commissioning, integrated system testing, shutdowns, energization, restoration activities, and infrastructure expansion projects.Oversee commissioning, integrated system testing, shutdowns, energization, restoration activities, and infrastructure expansion projects. Lead, mentor, and develop Facility Managers, Engineers, Technicians, and Shift Teams to build a high-performance culture. Ensure compliance with statutory, EHS, fire safety, customer, ISO, and Data Centre operational standards. Monitor critical alarms, environmental parameters, system health, and reliability performance through BMS/EPMS/DCIM platforms. Drive capacity planning, asset lifecycle management, risk mitigation, disaster recovery, and operational resilience programs. Manage OPEX budgets, maintenance contracts, resource planning, and critical spare inventory. Collaborate with IT, Projects, Operations, Customers, and Leadership teams to ensure seamless facility support and service delivery. Maintain complete technical documentation, audit readiness, regulatory compliance, and customer reporting requirements. Drive a culture of Safety First, Reliability Always, Customer Focus, Accountability, and Continuous Improvement. Zero Downtime, Zero Safety Incidents, 100% SLA Compliance, >99% PM Compliance & 100% Audit Compliance.

Experience :

5+ years of experience in Data Center Operations & Maintenance. Bachelors Degree in Electrical/Mechanical Engineering or relevant discipline. Hands-on experience in mission-critical facility operations and infrastructure management. Knowledge of TIA-942, Uptime Institute and Data Center best practices. Working knowledge of HVAC Systems (CHW/DX), PAHUs and associated MEP infrastructure. Familiarity with Fire Detection & Suppression, VESDA, WLDS, CCTV and Security Systems. Experience in Data Center upgrades, expansions, fit-outs and infrastructure enhancement projects. Strong capability in capacity planning and utilization management for space, UPS, PDUs, PMMs, Transformers, DGs, Cooling and Electrical Panels. Strong leadership and team management skills. Excellent troubleshooting and decision-making capabilities. Customer-focused with a commitment to 100% uptime and operational excellence. Experience in managing Tier III/Tier IV hyperscale or colocation Data Centers preferred.

Knowledege:

Strong knowledge of Data Center design, construction, commissioning, operations and lifecycle management.
Hands-on experience in end-to-end design reviews, stakeholder coordination and project execution across multiple disciplines.
Expertise in Electrical, Mechanical, HVAC, Fire Protection, Safety & Security, BMS/DCIM and Critical Infrastructure Systems.
Sound understanding of Architectural, Civil, Structural, Networking, Telecom and External Utility Infrastructure within Data Center environments.

Skills :

Strong technical expertise in Tier III/Tier IV Data Center electrical, mechanical and critical infrastructure systems.
Hands-on experience in troubleshooting, incident response and operational reliability of non-IT equipment.
Knowledge of BMS/DCIM, Physical Security, Fire & Life Safety Systems and critical facility monitoring.
Excellent problem-solving, communication, stakeholder management and business case evaluation skills.
Sound understanding of statutory compliance, security requirements, audits, certifications and governance standards.

Education :

• Bachelor s degree in Electrical/Mechanical engineering.
• Data Centre Certification CDCP Preferred.