Data Analytics- Technical Support

Job Requirements*

• 3+ years of experience in Data Analytics, Data Engineering, or Reporting roles
• Strong expertise in SQL for querying, transformation, and analysis
• Experience analyzing data, creating data models, and supporting analytics workloads
• Understanding of compute fundamentals (virtualization, containerization, OS, system administration)
• Experience with cloud platforms (GCP preferred; AWS/Azure acceptable)
• Knowledge of data warehousing concepts
• Experience working with relational and/or nonrelational databases
• Familiarity with big data technologies (Spark, Hadoop, Hive)
• Handson experience using Git / version control
• Minimum CEFR B2 communication proficiency

Key Responsibilities*

• Provide Tier2 technical support for data analytics and reporting use cases
• Troubleshoot complex issues related to SQL queries, data pipelines, and analytics platforms
• Support customers in data modeling, performance optimization, and insights generation
• Analyze logs, dataset behavior, and system performance to identify root causes
• Work with crossfunctional teams to resolve escalated analytics issues
• Maintain accurate documentation for cases, solutions, and known