Data Analyst

About the Role As a Data Analyst at EaseMyTrip.com, you will be crucial in analyzing travel data to drive business insights and decisions. Your role involves harnessing large sets of data to identify trends, forecast demand, and optimize our services to enhance customer satisfaction. You will collaborate closely with various departments, including marketing, sales, and customer service, to support our mission of delivering exceptional travel experiences. This position is key to driving data-driven strategies that improve our operational efficiency and market positioning.

Role & Responsibilities

• Data Collection and Management: Gather data from multiple sources, ensuring accuracy and integrity in data handling.
• Statistical Analysis: Apply statistical techniques to analyze data and generate useful business insights.
• Trend Identification: Identify patterns and trends in complex data sets to aid in prediction and decision-making processes.
• Reporting: Develop regular reports on key metrics for internal teams to monitor and analyze business performance.
• Data Visualization: Create effective charts, graphs, and dashboards to represent data visually for easier comprehension and presentation.
• Collaborative Analysis: Work with cross-functional teams to address business challenges and identify data-driven solutions.
• Performance Monitoring: Track the effectiveness of data-driven initiatives and recommend improvements based on outcomes.
• Advanced Analytics: Use advanced analytic techniques such as machine learning or predictive modeling to enhance business forecasts and strategies.
• Database Management: Maintain databases, ensuring both the security of sensitive data and the accessibility for user queries.
• Ad Hoc Analysis: Perform ad hoc analysis as needed to assist with urgent business decisions or strategic planning.

Preferred Candidate Profile

• Analytical Skills: Strong background in statistical analysis, data interpretation, and turning data into actionable insights.
• Technical Proficiency: Proficient with SQL databases, Python or R, and data visualization tools such as Tableau or PowerBI.
• Experience with Big Data: Familiarity with big data technologies and frameworks, including Hadoop or Spark.
• Detail-Oriented: Ability to meticulously analyze complex data while maintaining accuracy and focus on minute details.
• Problem-Solving: Excellent problem-solving skills to identify solutions based on data analysis.
• Communication Skills: Strong ability to communicate complex data in a clear and effective manner to non-technical stakeholders.
• Educational Background: Preferably a degree in Statistics, Mathematics, Computer Science, or a related field.
• Project Management: Experience in managing projects, including planning, executing, and tracking analytics projects.
• Team Collaboration: Ability to work effectively in team environments, collaborating with both technical and non-technical team members.
• Industry Knowledge: Knowledge of the travel industry is a plus, with an understanding of its data sources and key performance metrics.