Data Analyst - Support

We're looking for

Data Analysts - Support! Responsibilities

• Keep track of all user access request, and ensure timely tickets are worked upon and closed.
• Maintain health check of all the application, including discussing with POC, on preparing documentation.
• Communicate with internal/external client users regarding the issue which they may face while accessing the Platform.
• Manage existing Technology SharePoint site, including identifying areas for improvement, and making sure all documentation is classified, centralized and up to date
• Act as a first POC for global users for access management, New Application/project creation, New client On-boarding within Tool.
• Manage CRM (Hubspot) tool for communicating important updates on technology wide initiatives
• Constantly discuss and improve our internal processes and tools
• Collaborate with Product to create and deliver information on new product/feature, to include FAQs, deep dive sessions, product demos, etc.

Qualifications

• Proficiency in managing Atlassian platforms (JIRA, Confluence, JSD etc.).
• Good troubleshooting skills.
• Familiarity with databases and using SQL to query data
• Some background/understanding of web analytics tool basics: tag, cookies, data attributes, data layer, variables.
• Familiarity with online advertising technology and systems (Google, Amazon, Facebook, etc.) ( *Note: Scoutit is an independent candidate sourcing partner for this hiring. All applications, candidate screening, and hiring-related actions are conducted directly by the respective employer’s authorized recruitment team. Relevant candidates will be contacted via email and asked to fill in additional details as part of the next stage of the application process.) Skills: application,data analysis,analytics