PATNA · FULLTIME
Dark Store Manager
blitz
Patna · onsite · Posted 5d ago
Sourced from
Undisclosed3–5 yrsfulltimePatna
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Section · 01
About this role
ABOUT US
KEY RESPONSIBILITIES
BASIC QUALIFICATIONS
Blitz enables Same-Day Delivery for ECommerce brands to provide the best on-time delivery experiences to their customers. Blitz aims to simplify scalability & unlock growth by adapting to the latest consumer behavior trends in the eCommerce industry, making Same-Day Delivery more Convenient, reliable, and affordable. Blitz partners with enterprise brands across Fashion, Beauty & Personal Care, and Healthcare, helping them achieve 30%-40% higher conversions and 2x customer retention through best-in-class delivery experiences.
KEY RESPONSIBILITIES
- Manage end-to-end dark store operations including inventory, order processing, dispatch, and last-mile coordination.
- Plan daily manpower requirements including pickers, packers, and delivery executives based on order volume and demand trends.
- Ensure accurate picking, packing, and timely dispatch of orders to meet SLA and customer expectations.
- Monitor inventory levels, stock inward/outward, RTO handling, stock aging, and shrinkage control.
- Maintain high standards of store hygiene, safety, and operational compliance.
- Track operational KPIs such as order fulfilment rate, dispatch TAT, inventory accuracy, and delivery success rate.
- Coordinate with central teams, vendors, and delivery partners to resolve operational issues.
- Handle on boarding, training, and performance monitoring of store staff and delivery executives.
- Provide real-time support to ensure smooth order fulfillment and excellent customer experience.
- Identify process gaps and implement improvements to enhance efficiency and reduce operational costs.
- Minimum 3-5 years of experience in dark store, warehouse, retail operations, or logistics industry.
- Strong understanding of dark store operations, inventory management, and last-mile delivery workflows .
- Hands-on experience with RTO management, stock reconciliation, inventory aging, and dispatch planning .
- Strong people management and problem-solving skills.
- Knowledge of local geography of Patna and surrounding delivery clusters.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer RetentionPackagingStock ReconciliationLogisticsHealthcareDispatch PlanningoperationsOrder ProcessingStore Operationsinventory
Section · Company
About blitz
blitz
Gaming
Los Angeles
US
₹9.9L PA avg
Avg at blitz
About
Blitz is a network of technologically integrated fulfillment centers shipping partners to achieve Same Day Delivery in India for ecommerce sellers
Industries
AppsArtificial Intelligence (AI)Computer VisioneSportsGamingMachine Learning
Employee ratings
10 reviews
3.7/ 5
Culture
3.0
Career growth
2.8
Work-life
3.2
Employees rate it well for
Compensation & Benefits37Overall Company37
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