D2C specialist

Role & responsibilities

• Manage website merchandising, product launches, collections, and promotional campaigns on Navneets D2C store.
• Coordinate with marketing and agency partners to drive traffic through SEO and digital marketing initiatives.
• Improve website conversion, customer journey, and retention through data-driven initiatives.
• Track website performance and recommend actions to improve revenue, conversion, and Average Order Value (AOV).
• Supervise and train Customer service Executive.

Preferred candidate profile

• 24 years of experience managing or scaling a D2C e-commerce website.
• Hands-on experience using Shopify as a business platform.
• Understanding of website merchandising, CRO, CRM, and digital marketing.
• Strong analytical, communication, and stakeholder management skills.