CyberArk L2/L3 Support Engineer

We're Hiring: CyberArk L2/L3 Support Engineer | NextGen Identity

Location: Delhi NCR

Experience: 4–12 Years

Availability: Immediate Joiners / Serving Notice Period Preferred

Work Timing: Australian Time Zone (6:30 AM onwards)

Role: CyberArk L2/L3 Support Engineer

We are looking for experienced CyberArk L2/L3 Support Engineers with strong hands-on experience in supporting and managing enterprise CyberArk environments.

Key Responsibilities:

• Provide L2/L3 support for CyberArk PAM environments.
• Manage and troubleshoot CyberArk Vault, PVWA, CPM, and PSM components.
• Perform privileged account onboarding and Safe management.
• Handle password rotation, reconciliation, and troubleshooting.
• Perform platform onboarding and plugin development.
• Support Active Directory / LDAP integrations.
• Manage Incident, Problem, and Change Management activities.
• Troubleshoot CyberArk production issues and provide timely resolution.

For L3 Engineers:

• Perform CyberArk upgrades and migrations.
• Support Vault recovery and Disaster Recovery activities.
• Develop and customize CyberArk platforms.
• Automate tasks using PowerShell / Python.
• Develop and support CyberArk REST API integrations.

Required Skills & Experience:

• 4+ years of hands-on experience with CyberArk PAM.
• Strong knowledge of Vault, PVWA, CPM, and PSM.
• Experience in privileged account onboarding and password management.
• Good knowledge of Windows and Linux administration.
• Experience with AD / LDAP integration.
• Strong troubleshooting and production support experience.
• Experience with platform onboarding and plugin development.
• CyberArk certifications will be an added advantage.

If you have strong hands-on experience in CyberArk PAM support and administration and are available to join immediately or are serving your notice period, we'd love to connect.

Interested candidates can apply or DM their updated resume.

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