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    Job · 21318944

    BENGALURU · FULLTIME

    CX - Strategy and Business Ops. OPEX Professional

    Hewlett Packard Enterprise

    Hewlett Packard Enterprise

    Bengaluru · onsite · Posted 4d ago

    Sourced fromNaukri
    Undisclosed2–4 yrsfulltimeBengaluru

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    Section · 01

    About this role

    CX - Strategy and Business Ops. OPEX
    This role has been designed as Onsite with an expectation that you will primarily work from an HPE office.
    What you ll do:
    Responsibilities:
    Job duties include:
    • Review backlog regularly and take ownership of open service orders to set up related agreements as per defined process within SLA (Service Level Agreement)
    • Maintain accurate order tracking files
    • Coordinate with the global & theatre contracts team as required (while dealing with order issues/service delivery/logistics)
    • Support global & theatre contracts team whenever required
    • Recommend and implement procedures to improve process practices, techniques & efficiency
    • Assist in quality checks whenever required
    Technical competencies required:
    • Experience in service agreement and/or order administration will be an advantage
    • Good oral and written communication skills
    • Literacy in various PC applications & Microsoft office tools is a must
    • Experience in SAP & SFDC will be a clear benefit
    What you need to bring:
    Education and Experience Required:
    • First level university degree or equivalent experience required.
    • Graduate with 2-4 years of experience in back-office operations.
    Install base process
    Night Shift
    Knowledge and Skills:
    • Skills Required:
    • Good interpersonal skills
    • Good organisational skills
    • Attention to detail
    • Reliable
    • Ability to consistently meet deadlines
    • Flexibility (should be willing to work extra hours/weekends during quarter ends)
    • Ability to adapt to change
    • Ability to perform repetitive tasks of high volumes with high quality output
    • Ability to work independently and as part of a team
    Accessibility

    HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here .

    Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.
    What We Can Offer You:
    Health & Wellbeing
    We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
    Personal & Professional Development
    We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
    Unconditional Inclusion
    We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
    Lets Stay Connected:
    Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
    #india #networking
    Job:
    Legal
    Job Level:
    Entry
    HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity .
    Recruitment Fraud Alert
    We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.
    All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

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    Section · 02

    Skills

    SAPoffice operationsservice deliverymicrosoft officeOPEXService Level Agreementservice agreementComputer NetworksLogisticsSLASocial MediacloudCommunication SkillsoperationsAdministrationsalesforceLegal

    Section · Company

    About Hewlett Packard Enterprise

    Hewlett Packard Enterprise

    Hewlett Packard Enterprise

    IT Services & Consulting

    14k+

    employees

    2015

    11 years old

    Bangalore / Bengaluru, Karnataka

    United States

    ₹9.4L PA avg

    Avg at Hewlett Packard Enterprise

    About

    We use the power of AI, cloud, and networking to help you move faster, work smarter, and achieve more. With deep expertise and bold ingenuity, we empower organizations to turn data into foresight, ele

    Industries

    IT Services & Consulting

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    3.4

    Career growth

    3.0

    Work-life

    3.5

    Employees rate it well for

    Company Culture42Work-Life Balance42

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