Customs Clearance / CHA Executive

Role & responsibilities

• Handle end-to-end import and export customs clearance activities.
• Prepare, verify, and submit customs documentation accurately and on time.
• Handle Bill of Entry (BOE), Shipping Bill, IGM/EGM, invoices, packing lists, and supporting documents.
• Coordinate with Customs officials, Customs Brokers, ports, terminals, CFS/ICD, shipping lines, airlines, and other authorities.
• Coordinate customs examination, assessment, queries, and shipment release.
• Follow up on duty assessment and ensure timely payment of applicable customs duties.
• Monitor shipment status and ensure timely clearance and delivery.
• Resolve customs-related queries, objections, documentation discrepancies, and examination issues.
• Coordinate with clients to obtain required documents, declarations, licenses, certificates, and other information.
• Ensure compliance with applicable Customs regulations and government requirements.
• Maintain proper records of customs documents and clearance activities.

Documentation & Compliance

• Review commercial invoices, packing lists, purchase orders, certificates of origin, insurance documents, and other relevant paperwork.
• Ensure accuracy of HS classification, valuation, quantity, country of origin, and other customs-related details.
• Verify applicable duties, taxes, exemptions, notifications, and regulatory requirements.
• Coordinate with clients regarding customs queries and additional documentation.
• Ensure proper documentation for restricted, regulated, or special-category cargo.
• Keep updated on changes in customs procedures, notifications, circulars, and regulations.

Coordination

• Coordinate closely with the Sales, Operations, Documentation, Accounts, and Transport teams.
• Provide regular shipment updates to customers.
• Coordinate with transporters for timely movement of cleared cargo.
• Liaise with shipping lines, airlines, CFS/ICD, terminals, and other logistics service providers.
• Escalate delays or compliance issues to management promptly.

Preferred candidate profile

• Bachelor's degree/diploma in Logistics, Supply Chain, International Trade, Commerce, or a related field.
• 27 years of relevant experience in Customs Clearance / CHA / Freight Forwarding.
• Strong practical knowledge of Indian import/export customs procedures.
• Good knowledge of ICEGATE and customs clearance systems.
• Understanding of HS Codes, customs valuation, duty calculation, and import/export documentation.
• Knowledge of sea and air cargo clearance procedures.
• Strong coordination and follow-up skills.
• Good communication and problem-solving abilities.
• Proficiency in MS Office, particularly Excel.
• Ability to work under pressure and meet clearance deadlines.

The ideal candidate should be:

• Experienced in handling end-to-end customs clearance.
• Familiar with port, airport, CFS, and ICD operations.
• Comfortable coordinating with Customs officials and other government authorities.
• Strong in documentation and compliance.
• Proactive in resolving clearance issues.
• Highly organized and deadline-oriented.
• Customer-focused with excellent follow-up skills.

Perks and benefits

Additional benefits may include performance incentives, travel allowance, mobile/communication allowance, and career-growth opportunities.