Customers Procurement Manager

Entity: Technology Job Family Group: Procurement & Supply Chain Management Group Job Description: This is a role within the Castrol organisation, and the successful candidate will become part of the Castrol ring-fence.  If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership.

Are you ready to join a team that’s driving the future of lubricants & beyond and setting new industry standards? Discover how our diverse and passionate people at Castrol are shaping the industry – and how you can be part of this journey. We’re seeking versatile authorities who share our passion for innovation and excellence. Bring your outstanding perspective, collaborative spirit, and challenge our thinking as we continue to lead the way in the lubricants' market & build businesses beyond lubricants. This is your chance to learn, grow, and thrive in a dynamic and inclusive organization.   Apply now! Castrol is a global leader in lubricants and part of the bp Group, one of the world’s largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, steadfast innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets. At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of championing top talent for leadership roles, both locally and globally. 

We are currently looking for  Customers Procurement Manager based at  Mumbai with details mentioned below.   Let me tell you about the role! The Indirect Procurement Manager delivers procurement into a region / asset and is based in that region / asset. They ensure procurement activities, across are aligned to both procurement strategic objectives and business priorities. They have a deep understanding of and partner with the business to understand demand and challenge the business, to deliver step changes in 3rd party spend by applying innovative solutions and change management. They have good commercial competence to help in delivering secure optimal, compliant, and competitive, risk-managed procurement outcomes. They coordinate with relevant procurement/sourcing teams to deliver priorities, e.g. working with categories to comprehend and deliver category plans or working with S2C on sourcing for their region / asset. They balance business needs with category plans ensuring they are in alignment. They partner, collaborate, develop and support management of relationships with suppliers to the regional / asset in collaboration with the global category teams, ensuring local needs are met. They also work with their peers across procurement to understand and share established practices, making procurement more efficient and effective. The role will oversee Castrol India PU Indirect spend includes marketing, retail assets, professional services, real estate, facilities management, engineering & maintenance, CAPEX projects, travel & events etc.

What will you deliver?

Region / asset delivery: Procurement delivery – Delivers procurement performance that meet or exceeds relevant metrics, including those for safety and compliance.

Delivers regional needs whilst also aligning to category plans - Consolidates demand plans for the business, ensuring category plans are aligned. Understands the local commercial landscape and market factors, aiding in the development of value-driven strategies.

Undertakes supplier performance management or interventions, escalating to the relevant business partners or category teams, as needed, to ensure timely resolution and prevent leakage.

Drives engagement and develops strategic partnerships with our contractors and suppliers

Unlocks value in line with category management policy

Team integration: Develop a unified "one team" culture by aligning procurement, internal business units, and external suppliers

Build knowledge across the wider procurement organization to ensure delivery of their objectives

Develops their technical capabilities and accelerator skills

Cultivating a culture of psychological safety and bp values to drive collaboration and innovation, all while adhering to Castrol policies and procedures.

Supplier & Stakeholder Management: Communicates impact fully using storytelling to align cross-functional partners, navigate conflict, and drive core priorities.

Influences outcomes in complex, multi-cultural environments and virtual, cross-disciplinary settings.

Serves as a trusted advisor, balancing market insights and supplier value with specific business needs.

Champions procurement's global reputation and Return of Investment by actively integrating partner feedback.

Transformation and Change Management : Optimize digital solutions to drive innovation, enhancing efficiency, effectiveness and value creation

Partners with internal teams to drive category excellence

Use influencing, storytelling and communication to encourage adoption

Delivers modernization & transformation activities, leading optimization of regional procurement delivery aligned to the broader procurement and business transformation agendas

Essential Experience and Job Requirements: Bachelor’s degree/ Post graduate qualification in Procurement (or equivalent relevant professional experience)

Functional knowledge: Must have an understanding of and be adept at developing and maintaining business context including strategic direction, priorities, partners, and strategy. Knowledge of category management principles

Insight on how to ensure strategies flow through to execution in regions / assets

Ability to develop quick understanding of business objectives and align it with category strategies

Business expertise: Good partner management and influencing skills in order to develop a deep understanding of the supported businesses / regions / assets and their priorities, including long term objectives. Critical thinking and commercial acumen

Comprehension of working in and navigating complex multi-national businesses

Track record in collaborating with businesses / partners to deliver continuous improvement

Leadership : An SME, who shares knowledge with the wider team and drives delivery of business and procurement priorities. Collaborates across procurement, the businesses, suppliers and beyond to achieve their regions / assets goals. Experience in leading initiatives internationally, recognizing cultural nuances, analyzing data-driven trends & insights, and employing agile/flexible approaches

An advocate for our code, they incorporate the Operating Management System (OMS) and our safety leadership principles into strategies and everyday work

Problem solving: The role requires the ability to partner with the business to develop innovative solutions, clearing blockers and enabling delivery. It also requires judgement to translate business requirements into a demand plan. Embraces industry challenges and technological disruption, pioneers innovative solutions whilst handling risk

Brings multiple parties (procurement, business, suppliers) together to collaboratively solve complex problems

Manages conflict to successful resolution while maintaining relationships with key partners

The ability to evaluate innovative solutions and manage risk

Good judgement in order to translate business requirements into a strategic delivery plan, aligned with the categories, to inform strategic decisions

Interpersonal skills: The role demands strong people skills to engage with diverse stakeholders. Strong senior stakeholder networking and influencing skills to ensure buy in and adoption, building a reputation as a strategic partner to the regions / sites / assets

Experience in regular interaction with external suppliers and representing Castrol externally

Effective change management is key, requiring good influencing, engagement and storytelling abilities

Persevering through organizational complexity and resistance to change, key to leading transformational change

Why join our team? We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement Up to 25% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills:

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please  contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.