AHMEDABAD · FULLTIME
Customer / Technical Support Executive
Parex Technologies
Ahmedabad · onsite · Posted 6d ago
Sourced from
Undisclosed2–7 yrsfulltimeAhmedabad
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Section · 01
About this role
Roles and Responsibility
- Provide exceptional customer service and technical support to clients via phone, email, or chat.
- Troubleshoot and resolve complex technical issues efficiently.
- Collaborate with internal teams to identify and implement solutions.
- Develop and maintain comprehensive knowledge of products and services.
- Analyze customer feedback and suggest improvements.
- Work effectively in a fast-paced environment with multiple priorities.
- Minimum 2 years of experience in customer support or technical troubleshooting.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong analytical and critical thinking skills.
- Familiarity with customer relationship management software.
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Section · 02
Skills
Customer ServiceCustomer SupportcrmTechnical SupportTroubleshootingcustomer feedbackCustomer RelationshipCommunication SkillsCommunication And Interpersonal SkillsRelationship Management
Section · Company
About Parex Technologies
Parex Technologies
Biotechnology
Ahmedabad
IN
₹5.9L PA avg
Avg at Parex Technologies
About
Parex as the name suggests aims to be Par Excellence. Parex Technologies is an eCommerce & Accounting automation company based in Ohio, USA & Ahmedabad, India. The company was founded in 2013.
The company is founded by technocrats with a vast industry experience. We offer enterprise solutions & services. We develop innovative solutions to complex enterprise-level problems. Our solutions are being used by companies of various sizes, sectors and geographies. We have a well balanced team of managers, developers, domain experts and bug-bashers.
The company is founded by technocrats with a vast industry experience. We offer enterprise solutions & services. We develop innovative solutions to complex enterprise-level problems. Our solutions are being used by companies of various sizes, sectors and geographies. We have a well balanced team of managers, developers, domain experts and bug-bashers.
Industries
AccountingE-CommerceSoftware
Employee ratings
3 reviews
5.0/ 5
Culture
4.3
Career growth
4.7
Work-life
5.0
Employees rate it well for
Work-Life Balance50Overall Company50
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