Customer Tech - Salesforce - QA - Senior

Job Details

Position Title: Senior Salesforce QA

Experience: 4-8 Years

Job Summary

We are hiring a Senior Salesforce quality assurance candidate with experience in testing Salesforce applications and integrations testing. The ideal candidate should be comfortable owning end-to-end testing strategy and delivery and working closely with development and client teams. Automated testing knowledge is an added advantage.

Your Key Responsibilities

• As a QA, you will be responsible for collaborating with business analysts, developers, and stakeholders to understand system requirements and user stories.
• Create comprehensive test plans, test cases, and test scripts based on functional and technical specifications
• Define test objectives, test scope, and success criteria for each testing phase or cycle
• Test Execution and Defect Management: Execute test cases and test scripts to validate Salesforce functionality, integration, and customizations
• Extensive knowledge of different Salesforce Modules like Configuration and Setup, Object Manager and Lightning App builder, Salesforce Security, Automation Rules, Analytic management, Profiles etc.
• Strong testing skills in Salesforce lightning App, Salesforce standard object, custom objects, custom fields, page layouts, custom Tabs, Reports and various other components as per application requirements.
• Good understanding of the Developer Console to run the SOQL Queries.
• Have good understanding of Workflow/Process automation which includes Flows, Process builder, workflow rules, and validation rules.
• Have good understanding of Salesforce security concepts like: Organization security setting, OWD, Sharing rules, Profiles, Permission Sets etc.
• Good understanding of Analytic Management: Reports and Dashboards.
• Strong Analytical skills required, including a thorough understanding of how to interpret customer business needs, analyse and translate them into requirements.
• Excellent verbal and written communication skills and ability to interact with diverse groups of internal/external stakeholders and subject matter experts.
• Ability to document requirements, to develop use cases and process flow charts, to create presentations and to capture, report and track changes.
• Basic Understanding of Data Management: Data Loader, Import Wizard
• Actively involves in Functional testing, Regression testing, smoke/sanity testing, and addressing issues related to different environments (Sandbox, UAT, Production).
• Strong experience with Agile software development (Scrum) process.
• Participate in sprint planning, sprint reviews, and retrospective meetings to provide QA insights and contribute to process improvement efforts
• Documentation and Reporting: Document test results, including test execution logs, defects, and any deviations from expected behavior.
• Interacting with designers, Architects, Developers, QA and UAT teams during development, testing and implementation phases.
• Creating a detailed business analysis, outlining problems, opportunities and solutions for a business.
• Certifications: Salesforce Administrator Certification, Salesforce App Builder or any cloud certifications.
• Skills required: Sales Cloud / Service Cloud CRM Functional Experience, Integration testing.

Skills and attributes for success

• Must Have Skills : SFDC QA Testing
• Must possess excellent functional insights on CRM Technologies, Saleforce.com, knowledge on salesforce Sales Cloud/Service Cloud/Experience Cloud
• Good to have expertise with working on Middleware.
• Exposure to automated testing, using selenium or CRT or any relevant test automation tools.
• Hands on QA experience with: Sales Cloud / Service Cloud CRM Functional Experience, Integration testing, Salesforce administrator certification

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.