Customer Experience Associate – Voice Process (US Shift)

Customer Experience Associate – Voice Process (US Shift)

Job Description

Hiring Customer Experience Associates (Voice Process) for our Bellandur and Kengeri locations in Bangalore. We are looking for enthusiastic candidates with good communication skills who are willing to work in US rotational shifts. Freshers and experienced professionals are both welcome to apply.

Job Details

• Role: Customer Experience Associate (Voice Process)
• Job Location: Bellandur & Kengeri, Bangalore
• Qualification: Minimum 12th Pass
• Experience: Freshers & Experienced
• Shift: US Rotational Shifts
• Weekly Offs: 2 Rotational Offs
• Age Limit: Up to 36 Years

Salary

Freshers:

• ₹22,000 CTC
• ₹4,000 Night Shift Allowance
• Performance Incentives

Experienced Candidates:

• ₹28,000 CTC
• ₹4,000 Night Shift Allowance
• Performance Incentives

Key Responsibilities

• Handle customer interactions through voice support.
• Resolve customer queries in a professional and timely manner.
• Maintain excellent customer service standards.
• Accurately update customer information and call records.
• Meet quality and productivity targets.

Eligibility Criteria

• Minimum 12th Pass.
• Good English communication skills.
• Freshers and experienced candidates can apply.
• Immediate joiners preferred.

Benefits

• Night Shift Allowance.
• Performance-Based Incentives.
• One-Way Cab Facility (8:00 PM to 8:00 AM).
• Career Growth Opportunities.

HR Sangeetha

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