Customer Support - Voice

Customer Support Executive Voice | Kochi

Looking for a stable customer support career with a reputed organization in Kochi? Join one of the leading IT firm as a Customer Support Executive – Voice and build your experience in a professional customer service environment.

• Location: Kakkanad, Kochi
• Experience: Freshers / Entry Level
• Qualification: Plus Two or above
• Salary: 2.72 LPA – 3.50 LPA and and joining bonus
• Joining: Immediate Joiners Preferred
• Shift: Rotational 9-hour shifts
• Hiring Level: L1

What You'll Do

• Handle inbound customer calls professionally
• Provide Retail Voice Support
• Understand and resolve customer requests, complaints and concerns
• Escalate complex issues to the relevant department

What We're Looking For

• Excellent spoken English and communication skills (CEFR B2 level)
• Strong listening and problem-solving abilities
• Customer-first attitude
• Willingness to work in rotational shifts, including predominantly night shifts
• Immediate joiners preferred

Cab Facility

Cab facility available for night shifts.

Why Join?

Customer service experience
Professional work environment
Competitive salary package and joining bonus
Cab facility for eligible night shifts
Opportunity to build a career in the BPO / Customer Support industry

Interested candidates can apply now.