BENGALURU · FULLTIME
Customer Support Voice Process
Careerblock
Bengaluru · onsite · Posted 31d ago
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Not disclosedFresherfulltimeBengaluru
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Section · 01
About this role
Role: Customer Support Executive
Process: Voice
Location: Bengaluru
Employment: Full-Time
Salary: ₹28,000–₹30,000/month
Experience: 6 months–2 years
Joining: Immediate joiners preferred
Key Responsibilities:
- Handle inbound customer calls and resolve queries/complaints.
- Provide professional and timely solutions.
- Handle escalations when required.
- Update customer interactions in CRM.
- Meet quality and performance targets.
Requirements:
- Good communication skills in English & Hindi.
- 6 months–2 years of customer support/voice process experience.
- Basic CRM & MS Office knowledge.
- Good problem-solving and customer-handling skills.
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Section · 02
Skills
crmMS Office