Customer Support| Voice Process| Naukri.com| Infoedge|

Roles and Responsibilities :

• Provide exceptional customer service through phone calls, emails, or chats to resolve customer queries and concerns.
• Process transactions, answer questions about products/services, and address issues in a timely manner.
• Maintain accurate records of all interactions with customers using CRM software.
• Escalate complex issues to senior team members when necessary.

Job Requirements :

• 0-3 years of experience in Customer Support
• Strong communication skills for effective voice processing (English language proficiency).