Customer Support/ voice process( Escalation specialist)

Job Description:

We are hiring Escalation Specialists Voice Process to handle customer queries, complaints, and escalations.

Roles & Responsibilities:

• Handle customer calls and resolve queries.
• Manage escalated complaints professionally.
• Provide accurate solutions and ensure customer satisfaction.
• Coordinate with internal teams for issue resolution.
• Maintain customer details and call records in CRM.
• Meet quality and productivity targets.

Requirements:

• Graduate.
• Freshers & experienced candidates can apply.
• Age: 18 to 30 years.
• Good English communication.
• Good listening and problem-solving skills.
• Immediate joiners preferred.
• Work from office.

For More Details / Apply, Contact:
Soundarya
Talent Acquisition Consultant
[phone removed]