Customer support Travel process
N2 Services · Gurugram · onsite · Posted 66d ago
₹3.0L - ₹4.2L PA1–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Customer Service Executive Travel Operations
- Location: Gurgaon, Sector 32 | Hiring Radius: 30 KM
- Experience: 6 Months1 Year GDS Experience
- Vacancies: 25
- Joining: 20/21 August 2026
- Work Schedule: 6 Days Working | 9-Hour Shift
- Process: Inbound Voice – Travel Operations
- Handle customer queries for Domestic Air, Hotel & Bus bookings
- Manage cancellations, refunds, rescheduling, amendments, baggage & seat requests
- No cab facility
- GDS: Amadeus/Galileo knowledge mandatory
- Minimum 6 months GDS experience in amendments/rescheduling
- Typing: 30 WPM | Accuracy: 85%+
- Versant: 4+
- Excellent English communication & customer-handling skills
- Salesforce/CRM knowledge preferred
- UG candidates with 6 months GDS experience can be considered
Interested candidates can share his/her resume on [phone removed]
Sourced from naukri
Skills
Customer ServiceReschedulingRefundsCancellationInternational VoiceInternational TicketingIATAReservationPNRDomesticSabreticketingvoice processAirline ProcessTravel ProcessAmadeusGDSGalileoBlended Process
About N2 Services
N2 Services
IT Services & Consulting
51-200
employees
2004
22 years old
Wixom, MI
IN
₹4.9L PA avg
Avg at N2 Services
₹3L – ₹4.3L PA
This role
About
NF Services provides manpower and technology solutions to help businesses operate efficiently. Our services include accounting and back-office staffing, custom software development, process automation, and business intelligence solutions.
Industries
Hardware & NetworkingSoftware Product
Employee ratings
10 reviews
4.8/ 5
Culture
4.8
Career growth
4.7
Work-life
4.7
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