DELHI · FULLTIME
Customer Support Team Lead
Easy Recruiitz 365
Delhi · onsite · Posted 15d ago
Sourced from
₹2.0L - ₹4.2L PA1–4 yrsfulltimeDelhi
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Section · 01
About this role
Lead a customer support team handling calls, chats, and emails. Monitor performance, resolve escalations, ensure SLA adherence, coach team members, prepare reports, and drive customer satisfaction while achieving team KPIs and service goals.
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Section · 02
Skills
Customer ServiceinboundCustomer CarevoiceDomestic ProcessChatTeam Leading