Customer Support Specialist
Flashyapp · Remote · remote · Posted 7d ago
Undisclosed1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Customer Support Specialist
We are looking for a Technical Support Specialist with experience in providing a professional response and help in solving technical problems for the companys customers
The ideal candidate is someone who is passionate about helping customers, has a technical background, and thrives in a fast-paced environment.
Nice to meet you, we are Flashy. Leading B2B SaaS Startup - Our marketing growth platform enables companies to get more sales with less effort.
Thousands of leading companies choose us:
WeWork, S-WEAR, Pipelbiz, Triumph IL, Miki Buganim, Instablock, Baby star, Jackson Jewelry, Rothschild Foundation, Nirlat, Abraham Hostels Tours, Food Appeal, etc.
WeWork, S-WEAR, Pipelbiz, Triumph IL, Miki Buganim, Instablock, Baby star, Jackson Jewelry, Rothschild Foundation, Nirlat, Abraham Hostels Tours, Food Appeal, etc.
- Provide technical remote support for Flashy B2B customers in the implementation, post-implementation, and ongoing daily operations.
- Investigate and resolve technical support tickets dealing with our software.
- 1-5 years of experience as a Customer Support Specialist in a SaaS company - mandatory.
- Experience in providing support to customers via phone, video meetings (Shared screen), and email.
- Experience with HTML, CSS, Javascript - is a plus.
- Independent learning ability, excellent written and verbal communication skills, and strong attention to detail.
- Familiarity with the eCommerce/ marketing automation /email marketing fields - is a plus.
If you re excited to be part of our team and grow your career, send your CV now.
You ll be glad you applied!
Role Details Starting Date: Immediate Location: 100% Remote
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Email MarketingCustomer SupportTechnical SupportB2BHTMLMarketing AutomationE-commerceJavascriptSAASRemote Support