GURUGRAM · FULLTIME
Customer Support Specialist
GW Sports App
Gurugram · onsite · Posted 1d ago
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Undisclosed1–2 yrsfulltimeGurugram
About a minute. You'll make an account on the way through.
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Section · 01
About this role
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Resolve customer complaints and issues efficiently, ensuring high levels of customer satisfaction.
- Provide product information and solutions to customers, promoting our products and services.
- Collaborate with internal teams to resolve complex customer issues and improve overall customer experience.
- Develop and maintain a thorough understanding of our products and services to effectively support customers.
- Identify opportunities to upsell and cross-sell products or services based on customer needs.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
Customer ServiceCustomer Experiencecustomer satisfactionCustomer Supportanalytical thinkingCustomer ComplaintsCommunication SkillsUpsellCommunication And Interpersonal Skills