GURUGRAM · FULLTIME
Customer Support Representative
Genpact
Gurugram · onsite · Posted 2d ago
Sourced from
₹4.2L - ₹6.0L PA2–7 yrsfulltimeGurugram
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Section · 01
About this role
Responsibilities:
- Manage customer queries via phone calls
- Maintain high call quality standards
- Provide prompt resolutions within SLA
- Collaborate with teams for issue escalation
- Uphold company values and policies
Perks and benefits
Office cab/shuttle, Provident fundSourced from naukri
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Tailored resume, auto-apply, and referral lookup — in under 2 minutes.
Section · 02
Skills
Us Voice Process
Section · Company
About Genpact
Genpact
Analytics & KPO
82.3k+
employees
1997
29 years old
New York, New York
United States (USA)
₹4.2L – ₹6L PA
This role
About
Global leader in digital transformation, combining AI and analytics to drive growth. With $4.7 billion in 2024 revenue, it empowers businesses across industries to innovate and thrive.
Industries
Analytics & KPOFinancial ServicesEdTech
Employee ratings
42,300 reviews
3.6/ 5
Culture
3.5
Career growth
2.9
Work-life
3.6
Employees rate it well for
Salary7529Job Security4429Work Life Balance4056Work Culture3648Learning3518
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