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    Job · 19312712

    Globiva logo

    Customer Support Representative

    Globiva · Gurugram · onsite · Posted 25d ago

    ₹50.0K - ₹3.0L PA0–1 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Role & responsibilities

    • Responsibility promptly to customer questions via phone.
    • Managing account updates, billing inquires, refunds etc.
    • Updating knowledge bases and FAQs and internal help articles to streamline future support interacions.
    • Maintain tracking data for future refrence.

    Preferred candidate profile

    • 12th pass
    • graduation not mandatory
    • only work from office
    • immediate joiners only

    Salary in the range of 15000 to 25000.


    Interested candidates can share their resume to HR Yuvraj- [phone removed]





    Sourced from naukri

    Skills

    Customer Servicecustomer satisfactionBpo Customer ServiceInbound ProcessSolving QueriesInbound CallsCustomer QueriesCustomer HandlingHandling Customer QueriesQuery ResolutionCalls HandlingInbound Customer ServiceInbound Voice ProcessBpo Voice

    About Globiva

    Globiva logo

    Globiva

    BPO

    3.0k+

    employees

    2017

    9 years old

    Gurgaon/Gurugram, Haryana

    India

    ₹50K – ₹3L PA

    This role

    About

    Functions as a business process management firm, delivering customized solutions across numerous industries to meet dynamic customer needs.

    Industries

    BPORecruitment

    Employee ratings

    1,936 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.6

    Work-life

    2.9

    Employees rate it well for

    Salary281Senior Management259Work Environment131Work Culture98Office Politics79

    Find them on

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    Customer Support Representative · waiting for your command