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    Job · 18505122

    GURUGRAM · FULLTIME

    Customer Support Representative

    FirstMeridian Business Services logo

    FirstMeridian Business Services

    Gurugram · onsite · Posted 32d ago

    Sourced fromNaukri
    ₹2.2L - ₹3.5L PA0–3 yrsfulltimeGurugram

    About a minute. You'll make an account on the way through.

    agent · working

    • Read this posting0.2s
    • Found the form on Naukri · 5 questions to answer1.6s
    • Decided the answers for all of them3.2s
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    Section · 01

    About this role

    Job Title: Customer Support Executive - Blended Process (Work From Office)

    Experience: 0 - 4 Years


    Salary: up to 30K


    (Night Allowance as per discussion)



    Job Description:
    Hiring for Customer Service - Blended Process (Chat + Voice) for a leading E-commerce brand.
    What we need: Excellent English communication


    Day Shift for Female Candidates


    Rotational Shifts For Male candidates



    Role & Responsibilities:- Handling customers via Call & Chat- Resolving queries related to orders, payments, refunds- Maintaining CSAT and Quality scores- Coordinating with internal teams




    Apply now for a virtual interview.


    Call or drop your resumes:


    Raghav Jain - [phone removed](AM HR)

    Srashti:[phone removed] ( HR)

    Dheeraj:[phone removed])(HR)




    Sourced from naukri

    Section · 02

    Skills

    Typing SkillsComputer SkillsSemi VoiceinboundExcellent Verbal And Written Communication SkillsBlended Process

    Section · Company

    About FirstMeridian Business Services

    FirstMeridian Business Services logo

    FirstMeridian Business Services

    Recruitment

    130

    employees

    2018

    8 years old

    Bengaluru, Karnataka

    India

    ₹5.3L PA avg

    Avg at FirstMeridian Business Services

    ₹2.3L – ₹3.5L PA

    This role

    About


    With presence in 25+ locations pan India, It is one of the leading manpower provider with 45,000+ associates across service lines of Sales Force, Merchandising, Audit, Retail Marketing Solutions delivered on along with CRM and Mobile application platforms. We provide the best-in-industry HR environment to attract and retain talent. An array of blue-chip clientele, comprising more than 40 Multinationals companies and is also substantiated by demonstrated expertise across multiple sectors. Our growing client roster continues to give us the opportunity to learn from our collaborators every day. We look at every new project as a chance to grow, to challenge ourselves, to give our clients more than they ask for, and to push the boundaries of whats possible.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    3.8/ 5

    Culture

    3.6

    Career growth

    3.3

    Work-life

    4.1

    Employees rate it well for

    Work-Life Balance38Overall Company38

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Representative · waiting for your command