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    Job · 18279648

    Tech Mahindra logo

    Customer Support Representative

    Tech Mahindra · Noida · onsite · Posted 34d ago

    ₹3.5L - ₹4.8L PA1–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    US Telecom | International Non-Voice | 1+ year exp.


    Roles & responsibilities


    • Resolve international customer queries over chats.
    • Ability to handle multiple chats at a time. 
    • Interact with customers to resolve billing issues.
    • Identify and assess customer needs to achieve satisfaction.
    • Upsell or cross-sell telecom products.

    Preferred candidate profile


    • 1+ year international BPO experience in voice process
    • Graduation not mandatory
    • Excellent communication and presentation skills.
    • Flexible working in rotational / night shifts

    Perks and Benefits:

    • 5 Days working / rotational shifts
    • Both Side Cabs
    • Lucrative Incentives

    Interested Candidates can share their CV below:-


    Email ID: [email removed]

    WhatsApp: [phone removed]

    Sourced from naukri

    Skills

    Customer ServiceInternational Chat ProcessCustomer SupportInternational Non VoiceLive ChatBpo Non VoiceInternational BPOnon voice processTyping Speednon voiceWeb ChatChat ProcessChat Support

    About Tech Mahindra

    Tech Mahindra logo

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹3.5L – ₹4.8L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

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    Customer Support Representative · waiting for your command