Customer Support Representative

*Job Title: Customer Support Representative (International)*

Location: Jaipur

Shift: Rotational Majorly Night Shifts

Employment Type: Full-Time | Work From Office

*About the Company*

A global leader in customer experience management and digital business services, supporting top international brands through innovative customer support solutions.

*About the Role*

Hiring for the International Process (Voice and Chat). This is a great opportunity for freshers and experienced candidates looking to build a career in the international BPO industry.

*Key Responsibilities*

Handle customer interactions through Chat & Voice support

Resolve customer queries efficiently and professionally

Maintain quality, productivity, and customer satisfaction standards

Document customer interactions accurately

*Eligibility Criteria*

Education:

Graduates & Undergraduates can apply

Experience:

Freshers & Experienced both eligible

*Skills Required:*

Excellent English communication skills

Technical and Nontechnical aptitude

Customer-centric approach

Comfortable with rotational/night shifts

*Salary Structure* - 26k CTC to 36k CTC (Depends on your English communication and Experience)

*Work Schedule & Benefits*

5 days working

Rotational shifts & week offs

9 hours/day including break

Cab facility for eligible night shifts only

No leaves allowed during first 3 months (except weekly offs)

*Relocation Benefits (For Outstation Candidates Only)*

10 Days Free Stay (Dual Occupancy)

One-way Bus/Train Ticket