Customer Support Representative
Jundo Foods · Rewari · onsite · Posted 48d ago
About a minute. You'll make an account on the way through.
About this role
Position: Customer Care Support Executive
Department: Customer Support / Customer Service
Employment Type: Full-Time
Key Responsibilities:
Handle inbound customer calls and resolve customer queries professionally.
Understand customer concerns and provide accurate and timely solutions.
Handle complaints, product-related queries, order/status inquiries, and service requests.
Maintain a polite, helpful, and customer-friendly approach during every interaction.
Escalate complex issues to the concerned department when required.
Follow up with customers to ensure their concerns are properly resolved.
Maintain records of customer interactions, complaints, and resolutions.
Coordinate with internal teams to resolve customer issues efficiently.Role & responsibilities
Preferred candidate profile
Perks and benefits
Sourced from naukri