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    Job · 15333075

    Konverge Technologies logo

    Customer Support Representative

    Konverge Technologies · Gurugram · onsite · Posted 49d ago

    Undisclosed0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Role & responsibilities

    > Follow up on customer's inquiry by calling them.

    > Handle calls from customers for service, align them to their nearest store.

    > Persuade customers to visit the store and buy their laptop.


    Preferred candidate profile

    > Graduation or diploma in any field

    > Good communication / English speaking.

    > Experience in customer service/telecaller

    Sourced from naukri

    Skills

    Customer ServiceCustomer RetentionCustomer SupportCustomer CallingCustomer CareSolving QueriesCustomer HandlingCustomer ComplaintsCustomer RelationshipHandling Customer QueriesQuery ResolutionComplaint Handling

    About Konverge Technologies

    Konverge Technologies logo

    Konverge Technologies

    IT Services & Consulting

    135

    employees

    2003

    23 years old

    Mumbai, Maharashtra

    India

    ₹5.7L PA avg

    Avg at Konverge Technologies

    About

    Konverge is the top-notch RPA company in India that provides software solutions in fields such as networking, computing, messaging & collaboration platforms.

    Industries

    IT Services & ConsultingHardware & Networking

    Employee ratings

    10 reviews

    3.6/ 5

    Culture

    3.7

    Career growth

    3.3

    Work-life

    3.2

    Employees rate it well for

    Overall Company36Company Culture35

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Representative · waiting for your command