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    Job · 15152735

    GURUGRAM · FULLTIME

    Customer Support Representative

    Globiva logo

    Globiva

    Gurugram · onsite · Posted 50d ago

    Sourced fromNaukri
    ₹50.0K - ₹2.5L PA0–1 yrsfulltimeGurugram

    About a minute. You'll make an account on the way through.

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    Section · 01

    About this role

    Role & responsibilities :

    • Handle Inbound and outbound customer interactions.
    • Resolving customer queries, concerns and service related issues.
    • Manage customer requests through multiple communication channels, including calls, chat.
    • Maintain accurate records annd customer interaction details using relevant system.

    Preferred candidate profile :

    • Excellent communication skills required.
    • Undergraduate and graduate candidates are eligible to apply.
    • Fresher and experience candidate with excellent English communication skills are required.
    • Strong verbal and written communication skills required.
    • Basic computer proficiency and knowledge of MS office applications, including MS excel.

    - Salary : Up to 2.5 LPA

    - 6 Days working / Rotational shifts

    - Location : Gurugram

    - Only Face to Face Interview

    How to apply :

    Interested candidates can contact us via call or whatsapp to schedule their interview

    HR BHUMIKA

    [phone removed]



    Sourced from naukri

    Section · 02

    Skills

    customer satisfactionCustomer SupportCross SellingUpsellingDomesticSolving QueriesCustomer HandlingbpoInbound Voice ProcessTelecalling

    Section · Company

    About Globiva

    Globiva logo

    Globiva

    BPO

    3.0k+

    employees

    2017

    9 years old

    Gurgaon/Gurugram, Haryana

    India

    ₹50K – ₹2.5L PA

    This role

    About

    Functions as a business process management firm, delivering customized solutions across numerous industries to meet dynamic customer needs.

    Industries

    BPORecruitment

    Employee ratings

    1,936 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.6

    Work-life

    2.9

    Employees rate it well for

    Salary281Senior Management259Work Environment131Work Culture98Office Politics79

    Find them on

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    Customer Support Representative · waiting for your command