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    Job · 14204132

    Tech Mahindra logo

    Customer Support Representative

    Tech Mahindra · Pune · onsite · Posted 55d ago

    ₹3.0L - ₹6.0L PA0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Role & responsibilities


    • Handle inbound customer calls professionally.
    • Resolve customer queries, complaints, and service requests.
    • Provide accurate information about products, services, and policies.
    • Maintain customer records and update CRM systems.
    • Ensure high customer satisfaction through effective communication.
    • Meet performance metrics such as quality, productivity, and CSAT.

    Preferred candidate profile

    • Good Communication Skills
    • Customer service exp. mandatory
    • Immediate Joiner
    • Preferably from Maharashtra region

    Interested Candidates share resume at : [email removed]


    Subject Line : Int'l support Pune



    Sourced from naukri

    Skills

    International VoiceExcellent Communication In EnglishUs Voice ProcessHandling Customer Queriesvoice processInbound Voice Process

    About Tech Mahindra

    Tech Mahindra logo

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹3L – ₹6L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

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    Customer Support Representative · waiting for your command