Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 12333720

    PUNE · FULLTIME

    Customer Support Representative

    Bcforward logo

    Bcforward

    Pune · onsite · Posted 63d ago

    Sourced fromNaukri
    ₹3.5L - ₹4.5L PA1–3 yrsfulltimePune

    About a minute. You'll make an account on the way through.

    agent · working

    • Read this posting0.6s
    • Found the form on Naukri · 12 questions to answer1.2s
    • Decided the answers for all of them2.7s
    • Tailor your résumé to this role
    • Waiting for you

    Section · 01

    About this role

    International Customer Support Executive


    Job Location: Bangalore | Mumbai | Pune

    Employment Type: Contractual

    Work Mode: Work From Office

    Experience: 1+ Years

    Salary: Up to 56,000 per month


    Job Summary


    We are hiring International Customer Support professionals with 1+ years of experience to join our customer service team across Bangalore, Mumbai, and Pune.


    If you have strong communication skills and experience handling international customers, this is an opportunity to work with a structured team while receiving a 2-way cab facility for your commute.


    Key Responsibilities


    * Handle customer queries and provide effective resolutions through voice/customer support channels.

    * Assist international customers with their queries, requests, and concerns.

    * Maintain high standards of customer service and customer satisfaction.

    * Identify customer issues and provide accurate and timely resolutions.

    * Follow defined processes, quality standards, and performance metrics.

    * Maintain accurate records of customer interactions and follow-ups.

    * Escalate complex issues to the appropriate teams when required.


    Eligibility & Requirements


    * Minimum 1+ year of experience in International Customer Support / International BPO / International Voice Process.

    * Excellent verbal and written communication skills.

    * Comfortable interacting with international customers.

    * Willingness to work from office.

    * Comfortable working in rotational shifts and rotational week offs.

    * Candidates who can join at short notice will be preferred.


    What We Offer


    Salary: Up to 56,000 per month

    2-Way Cab Facility Provided

    Work From Office

    Rotational Shifts

    Rotational Week Offs

    Contractual Employment


    Locations


    Bangalore

    Mumbai

    Pune


    Interested candidates can apply now!


    Sourced from naukri

    Section · 02

    Skills

    International VoiceUs Voice ProcessCommunication SkillsInternational BPO

    Section · Company

    About BCForward

    Bcforward logo

    Bcforward

    Internet

    290

    employees

    1998

    28 years old

    Indianapolis, Indiana

    United States (USA)

    ₹3.5L – ₹4.5L PA

    This role

    About

    BCforward is leading a new era of global business and workplace culture forward by providing business and staffing solutions to the global 5000.

    Industries

    Internet

    Employee ratings

    144 reviews

    3.2/ 5

    Culture

    3.1

    Career growth

    2.8

    Work-life

    3.2

    Employees rate it well for

    Senior Management20Salary15Job Security11Work Life Balance10Work Culture9

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Support Representative · waiting for your command