NOIDA · FULLTIME
Customer Support Representative
Tech Mahindra
Noida · onsite · Posted 69d ago
Sourced from
₹3.8L - ₹5.0L PA1–6 yrsfulltimeNoida
About a minute. You'll make an account on the way through.
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- Read this posting0.8s
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Section · 01
About this role
Responsibilities
- Handle inbound customer queries via calls.
- Achieve KPIs and CSAT.
- Answer questions regarding monthly invoices, process payments, adjust account plans, and explain charges.
- Upsell or cross-sell telecom products.
Preferred candidate profile
- 1+ year international BPO experience in voice process
- Graduation not mandatory
- Excellent communication and presentation skills.
- Flexible working in rotational / night shifts
Perks & Benefits
- Salary upto 5LPA
- Attractive Incentives
- Both Side Cab Facilities
- 5 Days Working
- 2 Days Rotational Offs
Interested Candidates can share their Contact details below-
WhatsApp: [phone removed]
Email ID: [email removed]
Sourced from naukri
Section · 02
Skills
Customer ServiceInternational VoiceInternational CallingCustomer RetentionCustomer SupportCustomer CareUpsellingSolving QueriesCustomer HandlingUs Voice ProcessInternational ProcessUS ProcessInternational Voice ProcessInternational BPOvoice process
Section · Company
About Tech Mahindra
Tech Mahindra
IT Services & Consulting
119.3k+
employees
1986
40 years old
Pune, Maharashtra
India
₹3.8L – ₹5L PA
This role
About
We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!
Industries
IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction
Employee ratings
43,279 reviews
3.4/ 5
Culture
3.2
Career growth
2.7
Work-life
3.4
Employees rate it well for
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