{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Support Representative/ US Voice Process","description":"

Role & responsibilities

Handle International inbound customer calls for a US-based Telecom process.

Resolve customer queries and provide appropriate solutions in a timely manner.

Deliver excellent customer service while maintaining quality standards.

Understand customer requirements and ensure a positive customer experience.

Accurately document customer interactions and follow process guidelines.

Preferred candidate profile

Min 1 Year of Experience Required in International voice

Experience in International Inbound Calling is preferred.

Prior experience in a B2C (Business-to-Consumer) process is mandatory.

Excellent verbal communication skills in English.

Comfortable working in US shifts.

Perks and benefits

5 Days Working

Both-Side Cab Facility

Attractive Incentive Structure

Opportunity to work with a leading international telecom process.

Interested Candidate can share their Updated Cv on AA001198471@techmahindra.com or Directly WhatsApp me on 9217935700

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