BHUBANESWAR · FULLTIME
Customer Support Professional

Descom Softwares
Bhubaneswar · onsite · Posted 13d ago
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Undisclosed0–2 yrsfulltimeBhubaneswar
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Section · 01
About this role
- Respond to customer inquiries and resolve issues professionally and promptly.
- Provide excellent customer service through various channels, including phone, email, and chat.
- Troubleshoot and diagnose technical problems with products or services.
- Collaborate with internal teams to resolve complex customer complaints.
- Develop and maintain a thorough understanding of our products and services.
- Identify opportunities to upsell or cross-sell products or services based on customer needs.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer ServiceCustomer Supportanalytical thinkingCustomer ComplaintsCommunication SkillsUpsellCommunication And Interpersonal Skills