Customer Support Professional
Eventexpo Technology Solutions · Pune · onsite · Posted 21d ago
Undisclosed0–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Respond to customer inquiries and resolve issues professionally and promptly.
- Provide technical assistance and troubleshooting support to customers via phone, email, or chat.
- Collaborate with internal teams to resolve complex customer complaints and concerns.
- Develop and maintain strong relationships with customers to ensure long-term satisfaction.
- Identify and escalate trends and systemic issues that impact customer experience.
- Create and maintain documentation of customer interactions and resolutions.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ExperienceCustomer SupportTroubleshootinganalytical thinkingCustomer ComplaintsCommunication SkillsCommunication And Interpersonal Skills