Customer Support Professional - International Business
Simply Vyapar Apps · Bengaluru · onsite · Posted 28d ago
Undisclosed1–3 yrsfulltimeSourced from
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About this role
Customer Support - International Business
We are seeking a dedicated Customer Support professional with 1-3 years of experience in the Common Support department to join our International Business team. The ideal candidate will have a passion for providing exceptional customer service and resolving inquiries from a global customer base.
- Responding to customer inquiries via phone, email, and chat in a timely and professional manner
- Providing product information, troubleshooting assistance, and resolving customer issues
- Collaborating with internal teams to escalate complex issues and ensure timely resolution
- Maintaining accurate records of customer interactions and transactions
- Identifying opportunities for process improvement and customer satisfaction
- 1-3 years of experience in a customer support role
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced, multicultural environment
- Strong problem-solving skills and attention to detail
- Proficiency in CRM software and Microsoft Office suite
Required Skills
Attention to Detail Multicultural Environment Adaptability Conflict Resolution Customer Relationship Management Product Knowledge Time Management Problem-Solving Team Collaboration Excellent Communication Skills Technical Troubleshooting
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Servicecrm softwarecustomer satisfactionCustomer SupportcrmProcess ImprovementMicrosoft Office SuiteInternational BusinessCommunication SkillsCommunication And Interpersonal Skills
About Vyapar
Simply Vyapar Apps
Software Product
1.4k+
employees
2017
9 years old
Bengaluru/Bangalore, Karnataka
India
About
One of the top GST billing software with Billing, Inventory, Accounting and More. Trusted by 1 Cr+ users.
Industries
Software ProductFinTech
Employee ratings
614 reviews
3.7/ 5
Culture
3.7
Career growth
3.3
Work-life
3.4
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