Customer Support Officer

We are Hiring : Customer Support Officer (CSO)

Ileseum Clubs is looking for a Customer Support Officer to support our members and deliver exceptional service. If youre customer-focused, proactive, and enjoy working in a dynamic environment, wed love to hear from you.

Boys and girls who have graduated in Sports Management or Hotel Management will be encouraged to apply and also graduates from any background

Salary Package: 2.4 - 3 LPA

Interested candidates can apply to below mentioned Mail ID [email removed]

Location: Mogappair, Chennai.

Role Description:

This is a full-time, on-site role for a Customer Support Officer located in the Mogappair The Customer Support Officer will be responsible for ensuring exceptional customer experiences by handling member queries, providing assistance in person or via phone/email, and resolving issues promptly. Responsibilities include managing memberships, assisting with reservations, addressing member feedback, and collaborating with internal teams to ensure high standards of service delivery. The role also involves maintaining knowledge of club offerings and events to provide accurate information to members.

Role & responsibilities :

Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency in using computer systems and software, including Microsoft Office Tools (i.e. MS word, MS Excel & MS PPT) and customer management systems. Ability to multitask and work efficiently in a fast-paced environment. Friendly, approachable, and customer-oriented demeanour. Passion for sports, fitness, and healthy lifestyle. Reliable and punctual. Eagerness in Hosting and setting up events. High in integrity & Dedication Basic Accounting Skills.

Open to working in rotational shifts (No Night Shifts) Immediate Joiner (Within a Week)