{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Support Officer - Direct Sales","description":"

Responsibilities

Handling Customer Queries via different channels.
Accepting Transactions at Front office using TSM Machine.
Reporting and processing of inflow and outflow of funds.
Coordination with Branches, KYC Team RTA.
Making sure emails are handled/ resolved in a timely manner.
Keep track of day-to-day mails received and reply to them within TAT.
Monitoring escalations and complaints and resolving them while ensuring the adherence to compliance guidelines.

Qualifications

Experience Required: 3 + Years of relevant experience in the Mutual Fund Industry.
Graduate/ Should be NISM Certified.
Should have good communication skills.

Job Location

Raipur, Vizag, Mumbai, Indore, Bangalore, Ernakulam, Bhopal, Pune, Nashik, Nagpur, Surat, Baroda, Rajkot, Ahmedabad, Goa, Noida, Hyderabad, Coimbatore, Chennai, Kochi, Belgaum, Mysore, Trichy, Delhi, Gurgaon, Jaipur, Lucknow, Kanpur, Varanasi, Dehradun, Udaipur, Ludhiana, Agra, Gandhi Nagar

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.","datePosted":"2026-08-18T00:00:00.000Z","validThrough":"2026-10-17T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"12267850"},"url":"https://myjobb.ai/jobs/customer-support-officer-direct-sales/12267850","directApply":false,"hiringOrganization":{"@type":"Organization","name":"Parag Parikh Financial Advisory Services Ltd.","logo":"https://img.naukimg.com/logo_images/groups/v1/mobile/4618245.gif","sameAs":"https://amc.ppfas.com/"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pune","addressRegion":"Maharashtra","addressCountry":"India"}}]}