Customer support NON VOICE

Role: Customer Support Executive Chat Process (Healthcare Transport)

Mode: Work From Office

Location: Ghansoli, Navi Mumbai

Shifts: 24/7 Rotational (5 Days Working, 2 Rotational Offs)

• Roles & Responsibility:

• Engage with patients via chat, providing timely and accurate responses on healthcare services, medical information, and appointment scheduling.
• Disseminate clear and concise information on health conditions, treatments, and procedures, ensuring privacy compliance.

• Resolve patient concerns, escalate complex cases to healthcare professionals, and ensure follow-up on unresolved queries.

Selection Process & Requirements

HR Interview

Operations Round

Chat Versant Assessment

• Note: Immediate joiners preferred. Mandatory drug test & document verification applicable.

Contact to Apply

Send your updated CV to Maryam Tambe

• Phone/WhatsApp: [phone removed].